TIMES.KY

Cayman Islands, Caribbeanand International News
Thursday, Jan 26, 2023

London’s Heathrow airport apologizes for travel disruptions

London’s Heathrow airport apologizes for travel disruptions

London’s Heathrow Airport apologized on Monday to passengers whose travels were disrupted by staff shortages and warned it may ask airlines to cut more flights from their summer schedules to reduce the strain if the chaos persists.
Heathrow, Britain’s busiest airport, said service levels have been unacceptable at times in recent weeks, with long lines for security, delays helping passengers with reduced mobility, and luggage going missing or arriving late.

“We want to apologize to any passengers who have been affected by this,” the airport said in a monthly traffic update.

Booming demand for summer travel after two years of COVID-19 travel restrictions have swamped airlines and airports in Europe, which have been left shorthanded after laying off many pilots, cabin crew, check-in staff, ground crew and baggage handlers.

At Heathrow, unclaimed luggage has piled up in arrivals because of a technical glitch in the baggage system.

Compounding the problem, Heathrow said the punctuality of arriving flights is “very low” because of delays at other airports and airspace congestion across Europe.

Heathrow said it started recruiting in November in anticipation of this summer’s recovery in travel demand and expects security staffing will be back to pre-pandemic levels by the end of July. It also has reopened Terminal 4 to give passengers more space.

UK airlines have been slashing their summer flight schedules after authorities ordered them to ensure they can operate without disruption over the summer. British Airways has cut 11% of its flights between April and October to avoid canceling flights on the day of departure.

Heathrow CEO John Holland-Kaye said the airport will review the airlines’ proposed cuts “and will ask them to take further action if necessary.”

Underlining Heathrow’s woes, the airport said in a separate statement that it ordered airlines operating in Terminals 3 and 5 to cancel 61 flights Monday because it was expecting more passengers there than it has capacity to serve.
Newsletter

Related Articles

TIMES.KY
Close
0:00
0:00
Prince Andrew and Virginia Giuffre Photo Is Fake: Ghislaine Maxwell
Opinion | Israel’s Supreme Court Claims a Veto on Democracy
Moonwalker Buzz Aldrin Gets Married On His 93rd Birthday
Who’s Threatening Israeli Democracy?
Federal Reserve Probes Goldman’s Consumer Business
China's first population drop in six decades
Microsoft is finalising plans to become the latest technology giant to reduce its workforce during a global economic slowdown
China's foreign ministry branch in Hong Kong urges British gov't to stop the biased and double standards Hong Kong report
Tesla slashes prices globally by as much as 20 percent
1.4 Million Copies Of Prince Harry's Memoir 'Spare' Sold On 1st Day In UK
After Failing To Pay Office Rent, Twitter May Sell User Names
Lisa Marie Presley, singer and daughter of Elvis, dies aged 54
FIFA president questioned by prosecutors
Britain's Sunak breaks silence and admits using private healthcare
Hype and backlash as Harry's memoir goes on sale. Unnamed royal source says prince 'kidnapped by cult of psychotherapy and Meghan'
Saudi Arabia set to overtake India as fastest-growing major economy this year 
Google and Facebook’s dominance in digital ads challenged by rapid ascent of Amazon and TikTok
FTX fraud investigators are digging deeper into Sam Bankman-Fried's inner circle – and reportedly have ex-engineer Nishad Singh in their sights
TikTok CEO Plans to Meet European Union Regulators
UK chaos: Hong Kong emigrants duped by false prospectus
France has banned the online sale of paracetamol until February, citing ongoing supply issues
Japan reportedly to give families 1 million yen per child to move out of Tokyo
Will Canada ever become a real democracy?
Hong Kong property brokerages slash payrolls in choppy market
U.S. Moves to Seize Robinhood Shares, Silvergate Accounts Tied to FTX
Effect of EU sanctions on Moscow is ‘less than zero’ – Belgian MEP
Coinbase to Pay $100 Million in Settlement With New York Regulator
FTX assets worth $3.5bn held by Bahamas securities regulator
A Republican congressman-elect is under investigation in New York after he admitted he lied about his education and work experience.
Brazilian football legend Pele, arguably the greatest player ever, has died at the age of 82.
Hong Kong to scrap almost all its Covid rules
EU calls screening of travellers from China unjustified
US imposes Covid testing for visitors from China
Ukraine President Volodymyr Zelenskyy Addresses Joint Session of Congress - FULL SPEECH
If a country is denied the right to independence by another, it is not in a union. It is in a dictatorship.
Where is Rishi? Chancellor Jeremy Hunt's excuses about the UK's economic challenges just don't make sense
Former FTX CEO Bankman-Fried finally arrested in Bahamas after U.S. files charges
Corruption works: House Financial Services Chair Waters doesn't plan to subpoena her donor, Sam Bankman-Fried, to testify at hearing on FTX collapse
Ronaldo's new contract...
Prince William's godmother resigns honorary royal role after exposing her/their racism
British PM Rishi Sunak pledges further action on strikes to 'protect lives'
Tax fraud verdict again exposes illusion of Trump the master businessman
Tax fraud verdict again exposes illusion of Trump the master businessman.
Double standards: UK lawmakers attack EU chief over Ireland claims
Yellen hints at ‘national security’ probe into Twitter purchase
Elon Musk reinstates Donald Trump's Twitter account.
George W. Bush and Barack Obama will hold back-to-back disinformation conferences
Mission Improbable: Tom Cruise & Queen Elizabeth
Miss Argentina and Miss Puerto Rico are not single anymore
Matt Hancock is back to the jungle
×