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Saturday, Feb 22, 2025

Water service restored throughout island

Water service restored throughout island

Water service has been restored to all customers across Grand Cayman, the Water Authority said Thursday.
Residents on Mary Read Crescent and in Windsor Park were the last to have their supply reconnected.

The Water Authority, in a statement, said further restoration efforts were needed to get water service back up and running in these areas “as a result of sinkholes in the areas,” given the complexity of the repairs required.

Although water service has resumed, the authority has advised customers to monitor movement of their meters to ensure there are no leaks, the company stated in an update on the water-service interruptions following Tuesday’s earthquake.

“All customers are reminded that should there be more aftershocks, further disruptions may be possible. The Authority will continue to carry out further detailed assessments of the water distribution network which may result in intermittent water service.,” the release stated.

Water Authority Director Gelia Frederick-van Genderen told the Cayman Compass that the authority was able to reconnect 94% of customers within 24 hours of the earthquake.

“The remaining areas took longer to restore due to the time consuming process necessary to carry out the assessment of the water supply network’s integrity, restore service, and carry out repairs,” she said.

Frederick-van Genderen also thanked customers for their patience during this process.

“I would also like to recognise and thank the staff of the Authority who worked tirelessly for days to restore water service to all customers across Grand Cayman. They were away from their families following a rather traumatic event. Many worked through the night, after having completed a full day of work, without complaint and with complete dedication,” she added.

She said, in a video statement Wednesday, that since Tuesday’s earthquake, workers had to examine more than 300 miles of underground PVC piping and 2,000 valves across Grand Cayman for potential leaks.

Following delays in the restoration of water service to Mary Read Crescent and Windsor Park, MLAs for the area Barbara Conolly and David Wight distributed more than 400 gallons of water to impacted residents Wednesday evening. Supplies were also distributed to the elderly and house-bound Thursday.

Conolly said when she and Wight realised residents of Windsor Park had been without water for over 24 hours, “we decided to act swiftly and purchased two pallets of water for this effort”.

Ministers Juliana O’Connor-Connolly and Roy McTaggart, together with community volunteers and RCIPS community safety officers, assisted in the effort at the Windsor Park community park.

“We received very positive response from the community. Inasmuch as there were some negative comments received on social media, we remain focussed and maintain that we are here to represent our people and representation equates to caring and helping our people in any situation that may occur,” Conolly said.
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